PPI Repository

Human Resource count

\mathit{HR}(c)

Dimension:

Flexibility

Granularity:

Case

Number of human resources that are involved in the execution of a case.

Human Resource count can be used as a proxy to measure the flexibility of a process.

Maximizing the number of human resources involved is desirable, as it implies a greater capability to address unexpected situations.

MAXIMIZE

case
hres

$\mathit{count}(\mathit{hres}(c))$

$\mathit{hres}(c)$ returns the set of human resources that work in case $c$ .

$|\mathit{hres}(c)|$

This indicator is implemented in the process_performance_indicators Python library.

process_performance_indicators.indicators.flexibility.cases.human_resource_count