Description
Ratio between the number of human resources that are involved in the execution of cases in a group of cases, and the number of cases belonging to a group of cases.
Potential use
Event log in which the optimal allocation of human resources to cases allows an improvement in cost performance.
Assumptions
Minimizing the number of human resources per case is desirable.
Desired Value:
MINIMIZE
Required attributes
casehres
Equations
Formula for practitioners
returns the number of unique human resources involved in group .
returns the number of cases in group .
Formal Definition
Tags
case
hres
Python implementation
This indicator is implemented in the process_performance_indicators Python library.
process_performance_indicators.indicators.cost.groups.human_resource_and_case_count_ratio
