Human Resource and Case count Ratio

View in library docs
HRCR(g)\mathit{HRCR}(g)
Dimension:
Cost
Granularity:
Group of cases

Description

Ratio between the number of human resources that are involved in the execution of cases in a group of cases, and the number of cases belonging to a group of cases.

Potential use

Event log in which the optimal allocation of human resources to cases allows an improvement in cost performance.

Assumptions

Minimizing the number of human resources per case is desirable.

Desired Value:

MINIMIZE

Required attributes

case
hres

Equations

Formula for practitioners

HR(g)C(g)\frac{\mathit{HR}(g)}{\mathit{C}(g)}

HR(g)\mathit{HR}(g) returns the number of unique human resources involved in group gg.
C(g)\mathit{C}(g) returns the number of cases in group gg.

Formal Definition

HR(g)C(g)\frac{\mathit{HR}(g)}{\mathit{C}(g)}

Tags

case
hres

Python implementation

This indicator is implemented in the process_performance_indicators Python library.

process_performance_indicators.indicators.cost.groups.human_resource_and_case_count_ratio