PPI Repository

Expected ratio between the service time and the lead time of a case belonging to a group of cases.

Event log in which the difference between service time and lead time is of relevance.

Ratio between service time and lead time should be as large as possible.

actinst
case
time
type

Formula for practitioners

$\frac{\mathit{ST}(g)}{\sum _{c \in g} \mathit{LT}(c)}$

$\mathit{ST}(g)$ returns the total service time accumulated across all cases in group $g$.
$\mathit{LT}(c)$ returns the total lead time of case $c$.