PPI Repository

Expected Client count

\mathit{e}\mathit{Cli}(g)

Dimension:

Flexibility

Granularity:

Group of cases

Ratio between the number of distinct clients associated with cases in a group of cases, and the number of cases belonging to a group of cases.

Process is executed for different clients.

It is desirable to maximize the number of clients.

MAXIMIZE

case
cli

$\frac{\mathit{Cli}(g)}{\mathit{C}(g)}$

$\mathit{Cli}(g)$ returns the number of distinct clients associated with group $g$ .
$\mathit{C}(g)$ returns the number of cases in group $g$ .

$\frac{\mathit{Cli}(g)}{\mathit{C}(g)}$

This indicator is implemented in the process_performance_indicators Python library.

process_performance_indicators.indicators.flexibility.groups.expected_client_count