PPI Repository

Client count

\mathit{Cli}(a)

Dimension:

Flexibility

Granularity:

Activity

Number of distinct clients associated with cases where the activity is instantiated in the event log.

Process is executed for different clients.

It is desirable to maximize the number of clients.

MAXIMIZE

act
case
cli

$\mathit{count}(\mathit{Cli}(a))$

$\mathit{Cli}(a)$ returns the set of distinct client identifiers associated with activity $a$ .

$|\{\#^{}_{\mathit{cli}}(c) \mid c \in C[a \in \mathit{act}(c)]\}|$

This indicator is implemented in the process_performance_indicators Python library.

process_performance_indicators.indicators.flexibility.activities.client_count